Privacy Policy
Effective Date: [Aug 1, 2024]
1. Introduction
[Code Mantra] (“we,” “us,” “our”) is committed to protecting the privacy of ourusers (“you,” “your”), including children under 18. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including live online one-on-one private and small group coding and extra life skills classes for kids aged 5 to 18 years. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.
2. Information We Collect
● Personal Information : We may collect personal information such as your name, email address, phone number, billing address, and payment information when you register for our services or make a purchase.
● Student Information : For tutoring purposes, we may collect information about the student, such as their name, age, academic level, learning objectives, and parent/guardian contact information.
● Usage Data : We collect information automatically when you visit our site or use our services, including your IP address, browser type, operating system, access times, and pages viewed.
● Cookies and Tracking Technologies : We use cookies and similar tracking technologies to track the activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
3. How We Use Your Information
● To Provide and Manage Our Services: Including scheduling sessions, processing payments, and communicating with you.
● To Improve Our Services : We use feedback and usage data to improve our website and services.
● To Personalize Your Experience : Providing tailored content and tutoring services based on your preferences and needs.
● To Communicate with You : Sending you updates, newsletters, marketing materials, and other information that may be of interest to you.
● To Comply with Legal Obligations : Ensuring compliance with applicable laws and regulations.
4. How We Share Your Information
● With Tutors: Information necessary for tutors to provide effective tutoring sessions.
● With Service Providers : Third-party vendors and service providers that perform services on our behalf, such as payment processing and data
analysis.
● For Legal Reasons : If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
● Business Transfers : In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Data Security We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Privacy Rights
● Access and Correction : You have the right to access and update your personal information. If you need assistance, please contact us.
● Data Deletion : You can request the deletion of your personal information,
subject to certain legal exceptions.
● Opt-Out : You can opt-out of receiving marketing communications from us
at any time by following the unsubscribe instructions included in those
communications or by contacting us directly.
7. Children’s Privacy
● Parental Consent : We require verifiable parental consent before collecting personal information from children under the age of 13.
● Data Collection for Minors : We collect only the information necessary to
provide our services to children under 18, and this information is used solely
for educational purposes.
● Parental Rights : Parents and guardians have the right to review their child’s
personal information, request its deletion, and refuse to allow any further
collection or use of the child’s information. To exercise these rights, please
contact us.
8. International Data Transfers As a global business, we may transfer your
information to countries other than your own. We ensure that data protection
measures are in place in accordance with applicable laws to safeguard your
information during such transfers.
9. California Residents’ Rights (CCPA) If you are a California resident, you have
specific rights under the California Consumer Privacy Act (CCPA):
● Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
● Right to Delete: You have the right to request the deletion of your personal information that we collect or maintain.
● Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell personal information.
● Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
How to Exercise Your California Privacy Rights To exercise your rights under the CCPA, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
10. Australian Residents’ Rights If you are an Australian resident, you have
specific rights under the Australian Privacy Principles (APPs):
● Access and Correction: You have the right to access and correct your personal information held by us. If you wish to exercise this right, please contact us using the information below.
● Complaints: If you believe that we have breached the APPs, you have the right to lodge a complaint with us. We will investigate your complaint and respond to you within a reasonable timeframe. If you are not satisfied with
our response, you may contact the Office of the Australian Information Commissioner (OAIC).
11. European Residents’ Rights (GDPR) If you are a resident of the European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):
● Right to Access: You have the right to access the personal information we hold about you and to receive a copy of that information.
● Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
● Right to Erasure: You have the right to request the deletion of your personal information under certain circumstances.
● Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information under certain conditions.
● Right to Data Portability: You have the right to request the transfer of your personal information to another organization, or directly to you, under certain conditions.
● Right to Object: You have the right to object to the processing of your personal information under certain conditions.
● Right to Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.
How to Exercise Your GDPR Rights To exercise your rights under the GDPR, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
12. Canadian Residents’ Rights (PIPEDA) If you are a resident of Canada, you have specific rights under the Personal Information Protection and Electronic Documents Act (PIPEDA):
● Right to Access: You have the right to access the personal information we hold about you and to receive a copy of that information.
● Right to Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
● Right to Withdraw Consent: You have the right to withdraw your consent to the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions and reasonable notice.
● Right to Complain: You have the right to file a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights under PIPEDA have been violated.
How to Exercise Your PIPEDA Rights To exercise your rights under PIPEDA, please contact us using the contact information provided below. We may need to verify your identity before processing your request.
13. Changes to This Privacy Policy We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy
Policy periodically for any changes.
14. Contact Us If you have any questions about this Privacy Policy, please contact
us at: Code Mantra
Email: codemantra14@gmail.com | sujanrijal@codemantra.io
Phone: +1 (571) 293-0151 | +1 (443) 780-6760