Privacy Policy

Effective Date: Aug 1, 2024

Introduction

Code Mantra (“we,” “us,” “our”) is committed to protecting the privacy of our users (“you,” “your”), including children under 18. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including live online one-on-one private and small group coding and extra life skills classes for kids aged 5 to 18 years. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site or use our services.

Information We Collect

Personal Information

  • We may collect personal information such as your name, email address, phone number, billing address, and payment information when you register for our services or make a purchase.

Student Information

  • For tutoring purposes, we may collect information about the student, such as their name, age, academic level, learning objectives, and parent/guardian contact information.

Usage Data

  • We collect information automatically when you visit our site or use our services, including your IP address, browser type, operating system, access times, and pages viewed.

Cookies and Tracking Technologies

  • We use cookies and similar tracking technologies to track the activity on our site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

How We Use Your Information

Usage

  • To Provide and Manage Our Services: Including scheduling sessions, processing payments, and communicating with you.
  • To Improve Our Services: We use feedback and usage data to improve our website and services.
  • To Personalize Your Experience: Providing tailored content and tutoring services based on your preferences and needs.
  • To Communicate with You: Sending you updates, newsletters, marketing materials, and other information that may be of interest to you.
  • To Comply with Legal Obligations: Ensuring compliance with applicable laws and regulations.

How We Share Your Information

Sharing

  • With Tutors: Information necessary for tutors to provide effective tutoring sessions.
  • With Service Providers: Third-party vendors and service providers that perform services on our behalf, such as payment processing and data analysis.
  • For Legal Reasons: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Data Security

We use administrative, technical, and physical security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Privacy Rights

User Rights

  • Access and Correction: You have the right to access and update your personal information. If you need assistance, please contact us.
  • Data Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.
  • Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in those communications or by contacting us directly.

Children’s Privacy

Parental Control

  • Parental Consent: We require verifiable parental consent before collecting personal information from children under the age of 13.
  • Data Collection for Minors: We collect only the information necessary to provide our services to children under 18, and this information is used solely for educational purposes.
  • Parental Rights: Parents and guardians have the right to review their child’s personal information, request its deletion, and refuse to allow any further collection or use of the child’s information. To exercise these rights, please contact us.

International Data Transfers

As a global business, we may transfer your information to countries other than your own. We ensure that data protection measures are in place in accordance with applicable laws to safeguard your information during such transfers.

California Residents’ Rights (CCPA)

CCPA Rights

  • Right to Know: You have the right to request that we disclose what personal information we collect, use, disclose, and sell.
  • Right to Delete: You have the right to request the deletion of your personal information that we collect or maintain.
  • Right to Opt-Out: You have the right to opt-out of the sale of your personal information. However, we do not sell personal information.
  • Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.

How to Exercise Your California Privacy Rights: To exercise your rights under the CCPA, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

Australian Residents’ Rights

APPs Rights

  • Access and Correction: You have the right to access and correct your personal information held by us. If you wish to exercise this right, please contact us using the information below.
  • Complaints: If you believe that we have breached the APPs, you have the right to lodge a complaint with us. We will investigate your complaint and respond to you within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

European Residents’ Rights (GDPR)

GDPR Rights

  • Right to Access
  • Right to Rectification
  • Right to Erasure
  • Right to Restrict Processing
  • Right to Data Portability
  • Right to Object
  • Right to Withdraw Consent

How to Exercise Your GDPR Rights: To exercise your rights under the GDPR, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

Canadian Residents’ Rights (PIPEDA)

PIPEDA Rights

  • Right to Access
  • Right to Rectification
  • Right to Withdraw Consent
  • Right to Complain

How to Exercise Your PIPEDA Rights: To exercise your rights under PIPEDA, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the effective date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Code Mantra

Email: codemantra14@gmail.com | sujanrijal@codemantra.io

Phone: +1 (571) 293-0151 | +1 (443) 780-6760